Return & Exchange Policy

At Posh Season, we believe true luxury lies in the details. Because each of our pieces is meticulously tailored and made-to-order based on your specific selection, we adhere to an exclusive production policy to ensure the highest standards of craftsmanship.

Final Sale Policy

• All Sales Are Final: Since every piece is tailored specifically for you upon request, we do not offer returns, exchanges, or refunds once an order has been confirmed and placed into production.
• Sizing & Custom Measurements: We offer the choice to order via our standard Size Guide or by inputting your own Custom Measurements.
• We kindly ask that you review your selected size or verify your custom measurements carefully before finalising your purchase.
• Because we cut and tailor the fabric precisely to the specifications provided, we cannot accept liability or offer adjustments for incorrect measurement submissions or size selections.

Exceptional Cases (Manufacturing Flaws)

We are dedicated to absolute perfection. In the highly unlikely event that you receive a piece with a clear manufacturing defect or an item that does not match your confirmed order:

• Please contact our customer care team via Instagram DM within 24 hours of receiving your package.
• The item must be unworn, unaltered, unwashed, and in its original premium packaging with all brand tags fully attached.
• Once the defect is verified by our team, we will gladly arrange to correct, alter, or remake the piece to meet our uncompromising standards.

Shipping & Delivery

• Within Kuwait: Delivery takes between 10 to 15 business days.
• GCC Countries: Delivery takes between 10 to 20 business days.